We Have the Pieces

Our collection of tools and functions are included and easy to access. Work with multiple sites, servers, workstations and devices at the same time from one convenient interface.

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itControl Suite


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Simplicity
Unlike other system itControl suite is SIMPLE to install and EASY to work with! Everything is in one clean, easy to use browser based interface to make access and use of the system easy.

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Simplicity

Our system is designed to make ongoing use immediate, dependable and intuitive. If you're managing a single site or hundreds of network environments, itControl Suite has the utility to let you efficiently get the job done.

Installation and system changes are a non-issue

  • Hardware Appliance based ? no software / nodes / probes / agents to install
  • No need to touch any devices in your environment
  • Installation takes under 20 minutes to complete
  • No dedicated hardware, servers or other infrastructure required
  • Fully self contained, no requirement of other systems for functions to work
  • Automatic discovery of all devices on an ongoing basis
  • Easy to use intuitive single system interface for all functions, tasks and locations
  • Allows you to work at the problem level ? not the symptom level
  • One click to mostly all tasks, information and resources
  • Access the system from Anywhere in the world on an Internet connected device
 
Tools
In addition to action based alerts, itControl suite has a strong tool set for diagnostic, management and service delivery tasks.

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Tools

In addition to action based alerts, itControl suite has a strong tool set for diagnostic, management and service delivery tasks.

Eliminating many stand alone software or other solutions you use in your day to day management will enhance productivity and overall ease and efficiency with maintenance, diagnostic and remedial functions.

  • One unified environment for all functions
  • No reliance on other systems or infrastructure to operate
  • Useful, required functions that are feature rich and valuable
  • Tools that document compliance, performance and configuration
  • Useful functions for both pro-active maintenance and re-active service delivery
  • Management tools for Microsoft Exchange, Terminal Server, SQL

The ability to centralize many functions into one system itControl Suite provides powerful and rich results immediately after installation.
 
Availability
No excuse Availability with itControl Suite is crucial to the increased service levels you will experience. You can access the system from anywhere in the world.
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Availability

No excuses Availability with itControl Suite is crucial to the increased service levels you will experience. You can access the system from anywhere in the world.

  • Secure web based access to itControl Suite from any Internet connected computer
  • Complete security for remote device connectivity
  • Automatically configured to connect to the target workstation or server
  • Connect to SNMP and IP devices with their supported protocol
  • Manage services, patches and other elements without direct remote access to the devices

It is crucial to be able to use remote access to service and support your end points.

No Excuse Remote Access for Workstations and Servers

  • One click from The Panel with RDP and VNC options
  • Use RDP (Remote Desktop Protocol) to take over a target computer
  • Use VNC for shared access to a target computer or for Windows 2000 operating system installations.
  • itControl Suite will instantly find the target computer
  • Detect if the chosen remote access protocol is configured or exists
  • Push and or configure the protocol to ensure connection
  • Initiate the session for you
  • Remove any changes required to allow the remote session

Regardless of listening port setup, IP information or any other elements, itControl Suite is designed to make remote access fast, reliable and automatic for any level of technician or system user.

Remote Access to SNMP and IP Devices

  • Automatic detection of the available connection protocols
  • One click choice of available option will fully initiate the session
  • Nothing else to do, configure or think about.

Connect to any device, printers, firewalls, switches, IP Phones, anything in your environment that can be connected to, you can do remotely from anywhere in the world.