Reporting extends throughout the system delivering usable, customized information.

Many reports are "alive" letting you perform functions directly from their results.

Usable Information
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Usable Information




Easy Customization
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Easy Customization




Graphical Data
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Graphical Data




Meaningful Results
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Meaningful Results




 
Know what's happening across your complete environment for real peace of mind. The clean web based control panel view tells you the status of all your sites at a glance.

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Know what's happening across your complete environment for real peace of mind. The clean web based control panel view tells you the status of all your sites at a glance.

itControl Suite maintains a full live audit of your environment tracking what devices you have and any changes within your system. Instant information at your finger tips is combined with our valuable service delivery tools.

  • Complete system function alerts that you can easily control and manage
  • System log harvesting, management and alerts
  • System services audit and reporting with remedial actions
  • Instant system inventory, lifecycle and asset reporting
  • Complete hardware and software details for all devices
  • Software license compliance reporting
  • Change management reporting for compliance
  • System performance reporting
  • Network speed testing and reporting
  • Hard drive failure prediction for pro-active service
  • Auditing of workstations, servers, SNMP and any IP connected devices
  • Internet domain management, reporting and alerts
  • Printer and print job reporting and management
  • Internet web site access history and timeline by user and workstation
  • Executive reporting on system state and threats
  • "Alive" in your environment 24 hours a day, 7 days a week
 
Heartbeats and system alerts that you control
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Heartbeats and system alerts that you control

Heartbeats are the core of the alerting engine in itControl Suite. These sophisticated routines function from the itControl Suite appliance and are silent within the environment.

The alert engine is pre-configured for you upon installation based on best practices. You can change the alert parameters as you choose in seconds and alert distribution can be deeply controlled to ensure the proper stakeholders are informed immediately.

  • Inventory alerts cover hardware, software, anti virus, patch management and blacklisted USB devices and software.
  • Hard drive failure alerting is granular to let you customize it as you wish
  • Event log alerts can be customized for greater granularity
  • Detailed heart beat monitoring addressable by workstation and or server
  • Detailed SNMP device alerts

In addition itControl Suite has one click Maintenance Mode capability so that when you are working on the system, alerts can be suspended for a designated period of time.



Alerts the way you want them
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Alerts the way you want them

itControl Suite's alert engine will allow you to receive alerts the way you want them.

Email with secure, direct links to the itControl Suite Panel as well as secure direct connections to the alerting device for remote access. If your alert is based on a workstation, server, SNMP or IP connected device, you have no excuse remote access direct from the email alert message.

With email alerts you don't even have to go into itControl Suite to hit the target machine, the built in link form the alert email takes you there, all totally secure.

Alerts can also be SMS messages or even RSS feeds or combinations of methods as you need.

Automatic product brand detection
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Automatic product brand detection

You don't need to tell itControl Suite what type or brands of hardware or software you have, it will tell you!!

Automatic detection of all devices and brands eliminates further implementation and system change maintenance within the system. There is nothing for you to do, itControl Suite does it all.

For backups and anti-virus system management, as examples, itControl Suite does not care what you have installed. It will figure it out and work with the information within those specific applications.

Change management reporting
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Change management reporting

Increased compliance has driven a strong requirement for documented change management within computing environments. Managing these changes is extremely tough.

ItControl Suite provides change management reporting to let you have documented details of changes within the environments configuration from a set base line.







Predictive hard drive failure auditing
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Predictive hard drive failure auditing

Failed hard drives in workstations or servers can cause severe user interruption, potential data loss and hours of labor to repair.

itControl Suite has the ability to detect activity that is characteristic of hard drive failure, before its too late and the drive dies. Using a combination of built in hard drive intelligence information and itControl Suite's own technology; these alerts are accurate and real.

Changing a hard drive when itControl Suite informs you of danger will eliminate substantial risk, downtime and labor.


itControl Suite stands out from the crowd of other IT management products. The combination of value, features and functions, ease of use and painless implementation have hit home for many IT managers and outsourced service providers.