itControl was born out of the frustration and pain from over 20 years of delivering IT service, support and management on a daily basis in an active outsourced IT service provider practice.

While managing over 280 independent network systems, this group of highly talented experienced professionals in business process, service delivery, computing technology and sophisticated extreme programming shared the vision to make itControl Suite a reality.

After 3 years of intense development and real life day to day testing, the system has matured and proven successful in both corporate IT departments and outsourced IT service providers.